Refund Policy
Refund Policy
At Pinky Buns, we aim to deliver products in good condition and according to the details provided on the product page.
Eligible Requests
A replacement or refund request may be considered when:
- An incorrect product was delivered.
- The product was received in a damaged condition.
- An item was missing from the delivered order.
- The delivered product has a verified manufacturing issue.
Reporting an Issue
Please contact us promptly after delivery. Include your order number, a clear explanation of the issue and clear photos or an unedited opening video of the package.
Non-Returnable Conditions
For hygiene and safety reasons, opened, used, washed or damaged baby-care products may not be eligible for return unless the product was delivered damaged, incorrect or defective.
Products without original packaging, labels or included accessories may also be ineligible.
Refund Processing
Approved refunds will be processed through the applicable payment method or another mutually agreed method. Processing time may vary depending on the bank or payment service provider.
Order Cancellation
Cancellation requests must be made before the order is shipped. Once an order has been dispatched, cancellation may not be possible.
Contact Us
Email: pinkybunss@gmail.com
WhatsApp: +91 81100 36700
